GAA Global Shop stands behind you, the customer, its products, and its services. However, if you are not fully satisfied with your purchase, please inform us at info@gaaglobalshop.org. We will do our best to issue a refund if the items have not been used. Please note that customized or personalized items are not eligible for refund or exchange unless damaged. Online purchases may be returned at the GAA Secretariat or other sale locations. Don’t hesitate to contact us for directions on returning or exchanging an item in person.